Refund Policy
Last updated October 25, 2026 · Draft template, to be reviewed before launch.
1. If a video fails
If we can't make your video, the payment goes back to your balance automatically and we email you.
2. If you don't like the result
Every order includes one free redo. If you're still not happy, write to us and we'll refund you.
3. How to ask
Email [email protected] with your order date and the trend name. We reply within 2 business days.
Questions: [email protected]